Frequently Asked Questions

Standard shipping typically takes 5–12 business days after your order is processed. Processing time is 1–3 business days. You will receive a tracking number once your order ships.

Yes! We offer free standard shipping on all orders over $200. For orders below $200, a flat shipping rate is calculated at checkout based on your location.

Once your order ships, you'll receive an email with a tracking link. You can also log into your account to view order status and tracking details at any time.

We accept returns within 30 days of delivery for unused items in their original packaging. Simply contact our support team to initiate a return and we'll provide a prepaid return label.

Once we receive and inspect your returned item, refunds are processed within 5–7 business days. The refund will appear on your original payment method within 3–5 additional business days.

Absolutely. If you'd like a different size or color, contact us within 30 days and we'll arrange an exchange at no extra cost, subject to availability.

Every product in our collection is carefully curated and sourced from trusted suppliers. We stand behind the quality and authenticity of every item we sell.

Each product comes with specific care instructions. As a general rule, store items in a cool, dry place away from direct sunlight. For jewelry, avoid contact with water and chemicals.

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay for a fast, secure checkout experience.

No, you can checkout as a guest. However, creating an account lets you track orders, save addresses, and access exclusive offers and early access to new collections.